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Hartmann Tours

faq's

Are you looking for a best tour and travel company in Patiala? Friends Travel is your one-stop solution for all your travel needs including Air Ticket Booking, Hotel Booking, Holiday Booking, and much more.

Frequently Ask Questions

Wondering About Something?

If your question isn’t listed, contact us directly. We’re glad to assist.
What types of tours do you offer?

We offer a wide range of tours including:

City tours (London, Edinburgh, Birmingham, etc.)

UK-wide and multi-country Europe tours

Private and group tours

Themed tours (heritage, culture, food, nature)

Corporate, student, and family packages

Can I customize my tour itinerary?

Absolutely! At Hartmann Tours, we specialize in tailor-made travel experiences. You can choose your destinations, accommodation type, pace of travel, and even request special experiences like afternoon tea, scenic drives, or heritage site visits.

Do your tours include accommodation and meals

Yes, our tour packages can include:

Handpicked hotel stays (standard to luxury)

Daily breakfast and optional lunch/dinner plans

Special requests for halal, vegetarian, or other dietary needs

What’s included in the tour price?

Typically, your tour package includes:

Accommodation

Transportation (coach, private vehicle, or rail)

Sightseeing and entrance fees

A professional English-speaking guide

Airport transfers (if mentioned in your itinerary

Do you provide airport pick-up and drop-off?

Yes, we offer private airport transfers as part of our tour packages or as a standalone service. Just share your arrival details during booking.

 

How do I book a tour with Hartmann Tours?

You can book through:

Our website: [www.hartmanntours.co.uk]

Email: [info@hartmanntours.co.uk]

Call/WhatsApp: [Your Contact Number]

Once we receive your inquiry, our team will share a personalized quote and tour plan.

Is travel insurance included?

Travel insurance is not included in our standard packages. However, we highly recommend all travellers purchase their own travel and health insurance before departure.

 

What if I need to cancel or reschedule my tour?
Our cancellation and rescheduling policy depends on the package booked. We offer flexible options wherever possible. Please refer to your booking confirmation or contact our team for details.
Are your tours suitable for elderly travellers or children?

Yes, we design tours for all age groups. Let us know your travel needs, and we’ll make sure the pace and experiences suit your comfort level.

Do you offer multilingual tour guides?
Yes! We can arrange guides who speak English, Hindi, Arabic, Punjabi, and more based on your preference and availability.